Social Knowledge goes beyond stats and graphs - it identifies key concepts to help pinpoint what's really being said in the conversations that matter to you, giving you the insight you need to steer the way people think and talk about you.
Instant and channel neutral, Social Knowledge cuts through the noise on social media to find the conversations that matter to you, then applies intelligent analysis to understand those conversations, how you are being perceived and why.
Cut through the noise on social media with Real Time Searching
Understand the meaning of conversations about you with Natural Language Analysis
Get a slick visual picture on how you are perceived without going through individual pieces of content. Quickly identify levels of sentiment, frequency of mentions and user influences to determine how you need to react and assign content to action informed responses.
Get ready to react with Intuitive Content Assignment
Paint the picture of how to respond with Dynamic Dashboards
Social Knowledge goes beyond stats and graphs and allows you to make use of the analysis and drive the conversations across social media by publishing to multiple channels to shape and steer how you are perceived.
Drive the conversations through Social Media Publishing
Enhance your Engagement Reach by Publishing to Websites and HTML5 Apps